Contact us below

Email for general office enquiries

Please note this email account is not monitored 24 h a day.

If your email is about one of our Safeline services we aim to get back in touch with you within 2 working days although at busier times this may take longer.

Please note we are not a crisis service and if you are in crisis please contact Samaritans on 116123 or email jo@samaritans.org.uk

For general office enquiries you may also email the office directly on office@safeline.org.uk

Call the National Male Survivor Helpline:

0808 800 5005

The National Male Helpline for males living in England and Wales

Opening hours:

Monday 10am – 4pm

Tuesday 8am – 8pm

Wednesday 10am – 4pm

Thursday 8am – 8pm

Friday 10am – 4pm

Saturday 10am – 12 noon

Support for female survivors:

Unfortunately, due to the high number of calls we now receive to our General Helpline we are no longer able to provide helpline support to new female callers.  Specialist support for female survivors of sexual abuse and rape is available from  Rape Crisis England and Wales through their helpline on 0808 802 9999 or through one of their regional helplines which can be found by clicking here.

Call our Young People’s Helpline:

0808 800 5007

Text our Helpline and Online Advisors:

07860 027573

We have a text service for people resident in England and Wales

Opening hours:

Monday 10am – 4pm

Tuesday 8am – 8pm

Wednesday 10am – 4pm

Thursday 8am – 8pm

Friday 10am – 4pm

Saturday 10am – 12 noon

Texts are charged at your standard network rate.

Live Chat

Please note due to technical issues this service is currently unavailable.  We will update the website as soon as we are back  in service.

We sincerely apologise for any inconvenience.  If you need to contact us please call our Male Helpline on 0808 8005005, text 07860 027573 or email support@safeline.org.uk

Thank you

Using our Helpline and Online Support Service

We support a wide range of people through our helpline and online support and we aim to provide a service that is accessible and fair to as many people as we can across England and Wales.  We appreciate that making that decision to get in touch and talk about your experiences can be difficult and we aim to give you the time and space to be able to do that.

If you need to use our service for regular, ongoing support we will discuss with you what we are able to offer you at this time.

Safeline have a Facebook page and a Twitter account and although these platforms are not be the best medium through which to make your initial contact with us, please follow us for information about what we’re getting up to and to support the amazing work we do!