Contact us below
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Email »
General Enquiries
(Please note this email account is not monitored 24 h a day. We aim to get back in touch with you within 2 working days although at busier times this may take longer.)
Alternatively, you may also email the following teams directly:
- Counselling and ISVA Referrals
- Telephone and Online Counselling Referral
- Education, Early Intervention & Prevention Services
Please note we are not a crisis service and if you are in crisis please call Samaritans on 116123 or email jo@samaritans.org.uk or text SHOUT to 85258 (24/7 crisis text support).
National Male Survivor Email Support Service
This is an email service for anyone who identifies as male and for those who support a male survivor of sexual violence living in England and Wales.
Please note we are not a crisis service and if you are in crisis please call Samaritans on 116123 or email jo@samaritans.org.uk or text SHOUT to 85258 (24/7 crisis text support).
For emotional support , advice and information please email support@safeline.org.uk. Please note we aim to respond within 7 days although at busier times this may take longer.
We support a wide range of people through our helpline and online support and we aim to provide a service that is accessible and fair to as many people as we can across England and Wales. We appreciate that making that decision to get in touch and talk about your experiences can be difficult and we aim to give you the time and space to be able to do that. For further information about our email support service please see our Helpline and Online Support Services page.
If you use our service we may ask your permission to ask you some questions for research and funding purposes and to help improve our service. It is totally your choice if you choose to answer or not. on how we use and store your personal data please see our ‘your information‘ page.
Usual opening hours:
Monday to Friday 9am – 8pm
Saturday and Sunday 10am – 2pm
Please note we are closed on Bank Holidays and on training days.
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Phone »
SAFELINE
01926 402 498
- General Office & Administrative Staff
- ISVA (Independent Sexual Violence Advisor) Referrals
- Counselling
- Education, Prevention & Early Intervention Services
HELPLINES
Safeline National Male Survivor Helpline:
0808 800 5005
The National Male Survivor Helpline for anyone who identifies as male and for those who support a male survivor of sexual violence living in England and Wales
Usual opening hours:
Monday to Friday 9am – 8pm
Saturday and Sunday 10am – 2pm
Please note we are closed on Bank Holidays and on training days
Safeline Warwickshire Helpline:
0808 800 5008
For anyone living in Warwickshire affected by sexual violence
Opening hours:
Monday 9am – 5pm
Tuesday 9am – 8pm
Wednesday 9am – 5pm
Thursday 9am – 8pm
Friday 9am – 5pm
Saturday 10am – 2pm
Please note we are closed on Bank Holidays and training days.
Using our Helpline Support Service
We support a wide range of people through our helplines and we aim to provide a service that is accessible and fair to as many people as we cans. We appreciate that making that decision to get in touch and talk about your experiences can be difficult and we aim to give you the time and space to be able to do that. If you contact our helpline and prefer to remain anonymous you can hide your phone number by dialing 141 before the helpline number. Please check with your network provider as this may not work on some mobile networks. We do not audio record any calls you have with us. Please note we do not offer call backs.
If English is not your preferred language we can support you via Language Line which allows people to communicate across different languages in a matter of seconds through a three way phone call with an interpreter.
If you need to use our service for regular, ongoing support we will discuss with you what we are able to offer you at this time. For further information about our Helpline service please see our Helpline and Online Support Services page.
If you use our service we may ask your permission to ask you some questions for research and funding purposes and to help improve our service. It is totally your choice if you choose to answer or not. For further information on how we use and store your personal data please see our ‘your information‘ page.
Please note we are not a crisis service
If you are in crisis please contact Samaritans on 116123 or email jo@samaritans.org.uk or text SHOUT to 85258 (24/7 crisis text support).
Rape Crisis England and Wales Helpline for Female Survivors:
0808 802 9999
Specialist support for female survivors of sexual abuse and rape is available from Rape Crisis England and Wales or through one of their regional helplines which can be found by clicking here.
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Male Survivor Text »
National Male Survivor Text Support Line
07860 065187
A text service for anyone who identifies as male and for those who support a male survivor of sexual violence living in England and Wales
Please note This service is not monitored 24h a day and is not a crisis service and if you are in need of immediate support please contact:
Samaritans by calling 116123 or email jo@samaritans.org.uk or text SHOUT to 85258 (24/7 crisis text support).
We offer up to a 45 minute text support session during opening hours.
Usual opening hours:
Monday to Friday 9am to 8pm
Saturday and Sunday 10am to 2pm
Please note we are closed on Bank Holidays and on training days.
Texts are charged at your standard network rate.
Using our Text Support Service
We support a wide range of male survivors through our text support and we aim to provide a service that is accessible and fair to as many people as we can across England and Wales. We appreciate that making that decision to get in touch and talk about your experiences can be difficult and we aim to give you the time and space to be able to do that.
If you need to use our service for regular, ongoing support we will discuss with you what we are able to offer you at this time. For further information about our text service please see our Helpline and Online Support Services page.
If you use our service we may ask your permission to ask you some questions for research and funding purposes and to help improve our service. It is totally your choice if you choose to answer or not. For further information on how we use and store your personal data please see our ‘your information‘ page.
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Male Survivor
Live Chat » -
Social Media »
Safeline have a Facebook page, a Twitter account and an Instagram account that we use to share what we do and raise awareness of our services and to post news items or other articles that may be relevant. Please read our Social Media Policy below before you engage, like, follow or comment via social media.
If you wish to contact Safeline to discuss any of our services or for more information we kindly request that you do not contact us via social media but contact us directly via phone or email. Thank you.
Social Media Policy
The privacy and confidentiality between Safeline Services and clients is of primary importance and includes face to face communication, postal communication, telephone and online communication (text, email and video).
Use of Social Media
Social media sites have revolutionised the way we communicate in the modern world, but we need to be mindful that activity on these sites can blur the boundaries between professional and personal relationships. Social Media and communication via Cyberspace is now a part of daily life and Safeline routinely engages with social media platforms such as Facebook, Instagram, Twitter, LinkedIn and Google+. It is likely that users of our services will also engage in social media platforms and hence there is the possibility that clients may come into contacts with Safeline staff outside of the Safeline services.
Managing Social Media Activity to Maintain Confidentiality and Privacy
Safeline uses social media for professional purposes only. You are welcome to look at our social media pages but please note, to preserve your anonymity and confidentiality, we recommend you do not ‘like’ or comment on our pages. If you choose to do so your identity may be revealed to other people outside of Safeline. Likewise, as an organization, Safeline will not reply to comments made, “follow”, or accept “friends” requests from current or former clients.
This is because we believe that to have conversations with each other on social media can compromise your confidentiality and our respective privacies and professional relationships. In addition, having communication outside of our professional services sets up multiple relationships which can have a detrimental effect on our professional boundaries of our therapeutic relationship.
Blogs, Directories and Websites: Follows, Comments, Ratings and Reviews
Safeline maintains a blog on the Safeline website that may be featured on other websites or social media. As an organisation we are listed on several professional directories, some of which allow, and even ask for, reviews and ratings of the individuals and organizations listed. Please be aware that this is NOT a request by Safeline for you to post a review or give a rating. The request is made by the directory or website you are visiting. You can of course write a review or give a rating if you would like to (please see points above on preserving anonymity) but Safeline will not be able to reply for the reasons of confidentiality and privacy mentioned previously. It is also important to understand that if you do write a review, you will be sharing your personal information in a public space which may compromise your confidentiality.
Facebook
See our Facebook page
Twitter
View our Twitter account
Instagram
View our Instagram account
Our Charity Details
Safeline
6a New Street,
Warwick,
Warwickshire,
CV34 4RX
Registered Charity Number 1070854
Registered Company Number 3529271
Registered in England and Wales
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